Please allow 2 Days for your order to be processed before it is shipped. Shipping typically takes 3-5 to be delivered after it has been shipped. Once your order is shipped and proof of shipping is submitted, that concludes our business agreement. 𝐈𝐟 𝐠𝐢𝐯𝐞𝐧 𝐭𝐡𝐞 𝐰𝐫𝐨𝐧𝐠 𝐚𝐝𝐝𝐫𝐞𝐬𝐬 𝐚𝐧𝐝 𝐩𝐚𝐜𝐤𝐚𝐠𝐞 𝐢𝐬 𝐫𝐞𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐞𝐝 𝐛𝐚𝐜𝐤 𝐭𝐨 𝐦𝐞, 𝐭𝐡𝐞 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐦𝐮𝐬𝐭 𝐩𝐚𝐲 𝐟𝐨𝐫 𝐬𝐡𝐢𝐩𝐩𝐢𝐧𝐠 𝐭𝐨 𝐫𝐞𝐬𝐡𝐢𝐩. Or choose to get a refund forfeiting the shipping price. (Due to the fact that we had to pay for it to be shipped, you cant be refunded what you paid for shipping). We do not take responsibility for delivery issues or lose of package during delivery. We encourage customers to reach out to the shipping company in this instances. USPS https://www.usps.com/help/missing-mail.htm